Pilog’s SAP Basis & Security services are designed to leverage our experience gained over the years covering all the activities from planning to post implementation support of SAP systems
Our implementation and support services provide strategic business and technical advisory to our customers by way of:
From capacity planning to selecting the hardware and designing an entire SAP system, our consulting services provide whatever support your organization requires
We have End-to-end support for SAP Implementation from Planning to Delivery.
Design and construction of roles, management of day-to-day user changes, identification and implementation of security changes to reduce exposure to unauthorized system access
Dedicated teams to implement SAP ERP, BI/BW, MDG, HCM, BPC, FIORI and BO.
SAP Tool and accelerator-based approach resulting in reduction of implementation cost and time
ERP on SAP HANA and full-scale move to SAP S/4 HANA.
SAP HANA pilots and proof-of-concepts.
Impact assessment of Technical upgrade – complexity and effort
Re-platforming and Virtualization
SAP Release and OS/DB upgrades
SAP HANA and S4 HANA upgradation
SAP Basis Kernel and notes upgrades
SAP Security redesign
Pilog supports migrations such as platform changes, system moves, and version upgrades
Our SAP Instance Consolidation and Migration work includes a developed base of Standard Operating Procedures built on SAP ASAP and Agile methodology.
Our team handles monitoring of SAP application servers, ABAP dump, system log analysis, and performance tuning
Operational tasks include performing backup, restore and snapshots; transport management; daily checks; security database management; etc.
SAP HANA Cloud and Managed services
PILOG’s SAP ASM models is designed to assist IT Managers achieve the most cost-effective way to reduce the support and maintenance cost while continually improving and stabilizing the SAP environment.
PILOG’s support models combines the traditional support models with flexi models of outsourcing as much or as little of their SAP application support as makes sense for their business, and adjusting that balance in step with changing priorities, resources and new opportunities.
Pilog ensures all the major components of a chosen ERP package are delivered on schedule, at the best price and lower risk during their ERP implementation.
Pilog offers on-site expertise at any and all points of an ERP project, including initial planning, in-progress implementations, upgrades etc.
Facilitate faster ROI by implementing S/4HANA more quickly.
Dedicated Support Team: PILOG will have a dedicated team of SAP Consultants to provide Technical, Security, GRC and Basis services for our customer. PILOG constantly trains and strengthens its resource base on new versions and across all modules of SAP to keep with our customer support requirements.
Multiple support windows: – 24*7 support, on shore support, near shore support, remote support, and on-call support as per customer needs
Commitment of SLAs: Experience of committing AMS services based on mutually agreed Service Level Agreements (SLAs) and a past record of meeting / consistently exceeding the SLAs while working on similar projects with other clients
Continuous improvements: PILOG will engage with customer to evolve, maintain and strive towards providing the expected services and continuously improving the SLAs.
Flexibility: PILOG has a large SAP resource base from which any ramp-up and ramp-down will be possible as per Customer additional requirements required for projects like – technical upgrade, additional functionality implementation, rollouts, etc.
Use of Solution Manager: We leverage tools such as SAP Solution Manager to lower the cost of support delivery and proactively monitor and manage the SAP landscape across the entire support process.
Wide technical expertise and experience across numerous vertical industries help quick and efficient deployment of SAP application – manufacturing, retail, services, logistics and transportation.